One thing is clear about the future; customers will want to conclude an increasing proportion of the sales process digitally rather than face to face.
Maximising your team’s effectiveness and confidence over digital platforms will be paramount to unlocking success and to grow your business.
GMD People offer Digital Sales Creator, an instructor led, virtual or face-to-face training program to increase your conversion rate and enhance the customer experience.
Now more than ever, it is vitally important that sales teams are up-skilled to deliver a professional interaction with your customers over these touch points.
- Understanding the mindset of the digital customer
- Establishing and delivering successful outcomes
- Build Rapport over virtual platforms
- Increasing Value around you and the service you offer
- Develop Trusting Relationships
- Customer centric EQ and understanding the variables beyond price.
- Overcoming objections
- Developing video presentation skills
Tools & Strategies developed
- Identifying & understanding personality types
- Using the trust equation to build better relationships
- Active virtual listening
- Asking well formed outcome questions
- Injecting energy & engaging your audience
- Using Neuro Linguistic Programming to understand and influence mindset
- Examine Visual-Hearing-Feeling communications
- Video preparation, structure & impactful content