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Emotional Intelligence
Automotive Industry

Can using Emotional Intelligence help to meet our Customers’ needs?

With a financial year-end looming for many of us, especially in the Automotive industry, a solid and productive finish is the aim of the game.

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Paul Canning
Emotional Intelligence
Automotive Industry

Emotional Intelligence in Customer-facing Roles

The Oxford English Dictionary defines Emotional Intelligence (or EQ) as “the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal

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Paul Canning
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  • hello@gmdpeople.com

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